Privacy policy

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website. Responsible body within the meaning of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is: NEOS Music GmbH, Munich, Germany Telephone: +49 89 51877713 E- Mail: info@neos-music.com

Your victims rights

You can exercise the following rights at any time using the contact details given above:

• Information about your stored data and their processing,
• Correction of incorrect personal data,
• Deletion of your stored data,
• Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
• Objection to the processing of your data by us and
• Data portability, if you have consented to the data processing or have signed a contract with us.

If you have given us your consent, you can revoke this at any time with effect for the future. You can contact the supervisory authority responsible for you at any time with a complaint. Your responsible supervisory authority depends on the state of your residence, your work or the alleged infringement. You can find a list of the supervisory authorities (for the non-public area) with their addresses at: www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this privacy policy. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We only share your personal information with third parties if:

• You have given your express consent to
• the processing is required to complete a contract with you,
• the processing is necessary to fulfill a legal obligation,
• processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. Therefore, we only store your personal data for as long as is necessary to achieve the purposes stated here or as provided by the various storage periods provided for by law. After discontinuation of the respective purpose or expiration of these deadlines, the corresponding data are routinely and according to the legal regulations blocked or deleted.

Collecting general information when visiting our website

We collect user data exclusively as part of the ordering process in our online shop (see next paragraph). If you visit our website without placing an order, we do not collect any data. We do not use Google Analytics or any other external service to collect and analyze user data or visitor behavior. We also do not use Google fonts or YouTube videos. However, as with visiting any website, information of a general nature is automatically collected by our web hosting provider (in our case the company 1&1). This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider and similar. This information is technically necessary in order to correctly deliver the content you have requested from websites and is mandatory when using the Internet. In particular, they are processed for the following purposes:

• Ensuring a hassle-free connection of the website,
• Ensuring a smooth use of our website,
• Evaluation of system security and stability as well
• for further administrative purposes.

Anonymous information of this type may be statistically evaluated by us (server access statistics) in order to optimize our website and the technology behind it. We have no influence on this data collection by 1&1. We also have no information about which data is recorded and stored in detail and when/whether it will be deleted again. If you have any questions, please contact 1&1: www.1und1.de

Provision of paid services (online shop)

To process orders in our online shop, we ask for personal user data, such as name, address, payment details and the like. We store this data in our systems until the statutory retention periods have expired. All information that you provide in the context of this order or in the context of contacting us is provided by you voluntarily.

Cookies

Like many other websites, we also use so-called "session cookies" in order to be able to clearly allocate your connection to our website. This is absolutely necessary in order to be able to correctly manage and process any products you have placed in the shopping cart or the ordering process in our online shop. Session cookies (or cookies in general) cannot be used to start programs on your computer or to transmit viruses. No personal information is stored in the cookies we use. Session cookies are automatically deleted when you close your browser. In principle, you can also view our website without cookies, but then you cannot place any orders in the online shop. Internet browsers are regularly set to accept cookies. In general, you can disable the use of cookies at any time through your browser settings. Please use the help functions of your internet browser to find out how you can change these settings.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes to our privacy policy, such as the introduction of new services. Your new visit will be subject to the new privacy policy.